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FAQs

FAQs

What can I order from Evan Mila?

Shirts, mugs, canvas, jerseys, etc. Email us for custom jerseys and shirts at an unbeatable customer service. YES, we pride ourselves on the 1:1 customer support!

75% of our customers come back to purchase for the second time, and they love it!

Where is the sizing chart?

CLICK HERE TO SEE THE SIZING CHART

 

What is your phone number?

Please TEXT US at 908-801-6831

 

How Long is shipping?

1-2 weeks for delivery of regular items.

3 weeks for custom jerseys and accessories.  

 

I've received my order number but still have not received my tracking number?

Orders can take 2-4 business days to be processed and shipped dues to increased demand, once your order has been shipped, you will be notified via email.

 

I have received my tracking number but there is no tracking information.

Shipping information can take 24-48 hours to be processed by USPS. 

  

What happens if I receive the wrong or unusable product?

Sometimes mistakes happen, we will do our best to correct it. If you receive a wrong or unusable item, please email us with your order number and a picture of the product within 5 days of receiving the package. We promise we will take care of it for you ASAP!

 

How about shipping and return?

If the error is in our end, you will get an IMMEDIATE REFUND! If we send a wrong item, we will resend another one and you keep the current one ;)

 

Where do you ship to?

We ship worldwide!

 

Cancellations

You may request a cancellation within 24 hours of purchase. Otherwise you will receive partial refund as we have already started the shipping process. Please be sure to thoroughly read our descriptions and processing times.

 

Where can I track my order?

If you will receive an email with tracking information, you can track the item here.

 


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